The first step is, stay calm. Next, contact Heat Pumps NOW.
Christchurch Heat Pump Repairers
Have you met Nathan? He’s our expert heat pump repair and servicing technician. If there’s a chance we can figure out what’s wrong and repair your heat pump, that’s exactly what we’ll do.
When you call us about the flashing lights on your Christchurch heat pump, the first question we’ll ask is, “What’s the make and model of your heat pump?”
Somewhere on your indoor unit will be a little plaque with a serial number. You may need to lift up the front cover to find it. Giving us the make, model and serial number of your heat pump helps us narrow down what the fault may be.
They will also tell us if your heat pump is still under warranty, so we can let the manufacturer know.
Are Your Heat Pump’s Lights Flashing?
Did you know, the flashing lights are your heat pump trying to send you a message? Are the lights steadily blinking on and off? Do they flash three times followed by a pause and another three flashes? Each pattern of flashes relates to a heat pump error code. Telling us what the flashing lights on your heat pump are doing further helps us diagnose the issue.
Do These Questions Help?
Giving us this information over the phone helps us find a solution for you faster. Maybe Nathan can arrive at your Christchurch home and immediately start fixing the issue, instead of trying to figure out what’s wrong. Maybe that means we can make sure we bring the right spare part with us the first time, instead of making two trips to you.
Contact Heat Pumps NOW
So if your heat pump isn’t working and all you see is flashing lights, contact Nathan and the repair team at Heat Pumps NOW on 03 377 7393.