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Flashing Lights But No Heating

7/3/2019

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​It’s never a good feeling. You turn your heat pump on and all you see is flashing lights, but no warm or cool air comes out. What do you do?

The first step is, stay calm. Next, contact Heat Pumps NOW.
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Christchurch Heat Pump Repairers

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​Have you met Nathan? He’s our expert heat pump repair and servicing technician. If there’s a chance we can figure out what’s wrong and repair your heat pump, that’s exactly what we’ll do.

When you call us about the flashing lights on your Christchurch heat pump, the first question we’ll ask is, “What’s the make and model of your heat pump?”

Somewhere on your indoor unit will be a little plaque with a serial number. You may need to lift up the front cover to find it. Giving us the make, model and serial number of your heat pump helps us narrow down what the fault may be.

They will also tell us if your heat pump is still under warranty, so we can let the manufacturer know.

​Are Your Heat Pump’s Lights Flashing?

​Once we have the make, model and serial number of your heat pump, we’ll ask you to watch the flashing lights.

Did you know, the flashing lights are your heat pump trying to send you a message? Are the lights steadily blinking on and off? Do they flash three times followed by a pause and another three flashes? Each pattern of flashes relates to a heat pump error code. Telling us what the flashing lights on your heat pump are doing further helps us diagnose the issue.

​Do These Questions Help?

​We understand how a broken heat pump impacts a home and family in Christchurch. No relief the from the heat or cold weather outside has a huge impact on our daily lives. Our health, our sleep, our mood and lifestyle are all impacted when we’re not living at a comfortable temperature.

Giving us this information over the phone helps us find a solution for you faster. Maybe Nathan can arrive at your Christchurch home and immediately start fixing the issue, instead of trying to figure out what’s wrong. Maybe that means we can make sure we bring the right spare part with us the first time, instead of making two trips to you.

Contact Heat Pumps NOW

​Our aim is to make sure you get the right solution quickly, to get your heat pump back up and running. Sadly, some heat pumps are beyond repair. The older they become, the harder they can be to fix or source parts for. In that case, we’ll let you know upfront and provide you with some options for a replacement.

So if your heat pump isn’t working and all you see is flashing lights, contact Nathan and the repair team at Heat Pumps NOW on 03 377 7393.
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